Privacy Policy

This Privacy Policy explains what information EV-Lectric ("we", "us") collects when you use ev-lectric.com, how we use it, and the choices you have. By using the site you agree to the practices described here.

Information We Collect

• Account information. If you create an account we store your name, email address, and a securely hashed password, plus the preferences, saved stations, and route drafts you choose to save.
• Messages you send us. When you use a contact, partnership, or advertising form we store your name, email, the optional business details you provide, and your message so we can reply. We do not use these details for marketing without your consent.
• Search and location input. Locations you type into the charger locator are sent to our station data providers to return results. If you use "Near me", your browser asks for permission before sharing your approximate location; we do not store precise location history.
• Usage data. Like most websites we receive standard technical data such as IP address, browser type, pages visited, and referring pages, used for security and analytics.
• Cookies and similar technologies. See the sections below and our cookie policy.

Advertising, Google AdSense & Personalized Ads

EV-Lectric displays advertising, including ads served by Google AdSense, to keep the platform free. Here is how that works:

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and other websites.
• Google's use of advertising cookies (such as the DoubleClick cookie) enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet.
• You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of many third-party vendors' personalized ad cookies at www.aboutads.info/choices.
• Where required by law (for example in the EEA and UK), we request your consent before advertising cookies are set. You can change your choice at any time using the "Privacy Preferences" link in the footer.

Affiliate Links

Some product links on EV-Lectric are affiliate links. If you click one and make a purchase, the retailer may set cookies to attribute the sale and we may earn a commission at no additional cost to you. Details are on our affiliate disclosure page.

Copilot, Vehicles & History

Copilot conversations stay in the active browser session unless you sign in and enable saved history. You can start a new chat at any time. Consented account history keeps up to 30 exchanges for 30 days; expiry is enforced when the store is accessed. Turn history off or clear it in the dashboard’s Copilot page to delete saved entries. Locator search history has a separate opt-in.

When AI is configured, your message, recent user messages and previous search filters are sent to the configured OpenAI or Anthropic provider to interpret your request. OpenAI Responses requests use store=false; each provider’s retention is governed by its service terms. Saved vehicle profiles are not added to model prompts. Places you type can be part of your message. Trip conversations also send the current starting location, destination, battery setting and route preference to interpret follow-up requests.

Choose “Use my saved vehicle” to authorize Copilot to use your primary EV from your account, or a guest profile you supplied. Browser location is requested only after you choose to share it and is sent to the station and geocoding services to find listings. Location-based chat exchanges and precise browser coordinates are not saved to account history.

Operational records retain token counts, estimated costs, timing and failure categories for up to 93 days, without raw prompts or coordinates. Daily request limits use a keyed hash of the account identifier or proxy-provided address; these counters expire after the following UTC day. Guest vehicle storage on your device remains optional and can be removed in the locator.

Trip Planning & Public Sharing

Trip locations and road geometry are sent to the configured routing, geocoding and charging-data services to calculate your journey. Guest plans and trip conversations are not saved as account history. Temporary server caches support calculations; choosing Save to My Trips stores inputs and a dated calculation privately in your signed-in account. You can delete saved trips from My Trips.

A public trip link is created only after you explicitly confirm sharing. Anyone with that link can see the route locations, charging stops and battery estimates; your vehicle profile and account details are excluded. Links expire after 30 days and can be revoked using the private revoke code or the creating account. External navigation and clipboard/export actions send or copy the trip details you choose to share.

How We Use Information

• Provide and improve the charger locator and related features.
• Operate your account and store items you save.
• Measure site performance and fix problems.
• Serve and measure advertising, as described above.
• Respond to messages you send us.

Sharing

We do not sell your personal information. We share data only with service providers who help us run the site (hosting, analytics, advertising partners such as Google), with station data providers to fulfil your searches, or when required by law.

Data Retention & Security

Account data is retained while your account is active and deleted on request. Passwords are stored hashed, never in plain text. Transport between your browser and our servers is encrypted with HTTPS.

Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise any of these rights, contact us via the contact page.

Children

EV-Lectric is not directed to children under 13 (or the applicable minimum age in your jurisdiction) and we do not knowingly collect their personal information.

Changes To This Policy

We may update this policy from time to time. Material changes will be reflected in the "Last updated" date above.

Contact

Questions about privacy? Reach us through the contact page or email hello@ev-lectric.com.